Some Challenges (metaphorically) require very little mental effort to design a process (intended to change the existing situation in order) to achieve the desired outcome.
For those Challenges that are a bit more complex,
- remember the (funky) four-step D-O-E-R method.
"D" is for: Define (or re-define) the Challenge
Take a few moments to get a clearer picture of the Challenge by defining it with a simple sketch that (metaphorically) identifies:
- an existing situation (as one makes sense of it),
- an empty space or "gap" (where the process to bring about change will eventually go), and
- the specific desired outcome(s) of a process intended to change the existing situation.
Test the validity of your sense of the existing situation; as appropriate, re-define the Challenge.
"O" is for: Operationalize the Definition (of the Challenge)
Before one can operationalize, one must evaluate the difference (between the existing situation and the desired outcome) to determine:
- WHICH events need to happen (to "bridge the gap" or "fill the empty space"),
- WHAT order those events should occur in, and
- WHAT is required (e.g., materials, labor, information, time) for each event.
To operationalize the definition (of the Challenge), develop a plan of action (which will bring about the desired outcome) from the findings of the evaluation.
"E" is for: Execute the Plan of Action
"R" is for: Review and Revise during the Execution
Review the definition because the details (of a particular defintion) tend to change (during the O and E steps).
Review the execution (from time-to-time) to make sure the various phases of execution are progressing in a manner that:
- is timely,
- orderly, and
- effective (i.e., will bring about the desired outcome).
Revise the plan (of action) to accomodate one (or more) significant changes in the definition (of a particular Challenge),
- so the execution will remain timely, orderly, and effective.
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